Trek Inc. is currently seeking a “Customer Service” in Novi, MI to expend Trek’s undercarriage and non-undercarriage market sha
Job Title
Trek Inc. is currently seeking a “Customer Service” to expend Trek’s undercarriage and non-undercarriage market share in the East or Midwest.
Job Location
Novi, MI
Company Description
Trek Inc., the subsidiary company of DCF Group, was founded in 1957. Since then Trek, has grown into one of the nation's leading undercarriage distribution companies, with its focus on heavy machinery undercarriage aftermarket parts. Trek has strategically placed it self all over US and Canada with 8 branches in the US and 3 branches in Canada.
Trek takes pride in its products and providing quality undercarriage and engine parts to the market has been Trek’s mission since day one. It has established its brand name as quality built product. By using the company's vast global network, Trek is now poised to take another giant leap forward, as it positions itself to become a global leader in the twenty-first century, fully committed to create better products and services.
Job Description
We are looking for someone who is willing to do Customer Service in the territory of US and increase sales/market share on undercarriage and non-undercarriage parts (track chains, rubber tracks, etc). This position will entail (but not limited to) market research, develop new customer base, maintain current customer relations, arrange for meetings, and any special requests from the customer and supervisor.
Responsibilities
- Inside/outside sales quoting, taking and maintaining flow of customer orders
- Retain relationships with the customer base
- Follow up potential new dealers and leads to expand customer base
- Follow up new quotes to identify any issues with price, service or inventory
- Plan and arrange meetings with current customers
- Assist in day to day operation of the branch.
Benefit/Perks
Salary DOE, Bonus, 401k, Medical, Dental, Vision, Cell phone allowance, Laptop
Qualification
Career: 5+ years of customer service experience in heavy machinery industry, knowledge in undercarriage or non-undercarriage parts is a plus.
Preference: communication skills, self-motivated, persistent, organize, creative
How to Apply
Please send your resume/cover letter to spark@trekdirect.com