When it comes to customer support we’ve found that what you want most is, no surprise, parts that work…really well.
That’s what you get. The products you purchase from TREK are guaranteed to be free from defect in material and workmanship, and to be interchangeable with the original part of the machine manufacturer.
Trek warranty adjustment is determined pro-rata, based on our calculated portion of service remaining for those parts we find to be defective in material or workmanship, provided the parts were properly installed and used in normal operation. This product warranty is limited strictly to the Trek supplied parts for three years from its original purchase date.
You can’t get much better than that.